During the ground segment of a flight review, if the customer lacks knowledge and risk-management skills, you should

• A. End the session
• B. Offer them additional training to bring them up to proficiency to earn the flight review endorsement
• C. Ignore gaps
• D. Cancel the flight review and reschedule

Answer: (B)

During the ground segment, the instructor checks the pilot’s knowledge and ability to manage risk. If gaps in knowledge and risk-management skills are found, the appropriate step is to provide targeted additional training to bring the pilot up to the required level of proficiency so they can earn the flight-review endorsement. This remediation ensures the pilot truly meets the standards before endorsement, rather than rushing to finalize the review with unresolved gaps. Ending the session, ignoring gaps, or cancelling without providing remediation wouldn’t ensure the necessary competence, whereas offering extra training directly addresses the deficiencies and allows for a proper reassessment after the additional instruction.